Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successful proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents

Ability to problem solve basic repairs Ability to lift 50 pounds (Requirement) Ability to scale ladders Comply with safety practices, policies, and procedures Cleaning common areas (restrooms, offices, dining areas, hallways) including sweeping, mopping, vacuuming, cleaning windows, emptying trash, etc. Assist with maintaining inventory control of tools, equipment, and su

Greeting guests and selling tickets for the MDR WaterBus Effectively handling cash transactions and documenting sales Assisting boarding guests onto WaterBus Assisting Captain with line handling and securing of vessels upon arrival and departure Learning all safety and security duties required for the position Assisting guests with directions and knowledge of area Desired

Document financial transactions and record entries in ledgers Ensure cash, AR and deferred revenue reconciliations are completed timely and accurately Research transactions and determine appropriate accounting treatment Track project progress and communicate progress and roadblocks timely Assist manager with ad hoc job requests and analysis as needed Additional job duties

Sales & Guest Service Promote maximum revenue attainment by performing transactions with efficiency Ensure accuracy in transactions while monitoring product capacities Ensure that every guest is greeted warmly when approaching the ticket booth Answer questions regarding product, price, duration, etc. with expertise and patience Prepared to work during submitted availabili

Ability to multitask and work at a fast pace while maintaining poise and grace. Broad knowledge of cocktail preparation and the ability to mix complex drinks consistently. Ability to prepare basic food items The ability to maintain a very clean and well run bar. Collect money for drinks & food served and make correct change. Serve patrons food & beverage order quickly, in

Cruise Execution Act as the on duty galley kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure tha

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS) Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness

The Captain is the company's onboard manager and representative. Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board. The Captain is the company's onboard manager and representative. Responsible for the safe and efficient operation and navigation, in all weather conditions,

Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System. Provide guests with water, coffee/tea, and bread service throughout the meal. Bus used and unneeded dishes and glassware from guests tables to galley. Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning. Maintain the cleanliness a

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS) Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS) Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including pack

Consistently offer professional, friendly, and engaging service. Assist with all Rider needs. Manage Rider Services Agents weekly/monthly schedules at various locations. Enforce company policies, rules, and regulations and enact disciplinary actions when necessary. Train Rider Services Agents appropriately. Give feedback during Rider Services Agent performance reviews. Co

Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents). Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick paced environment. Responsible

Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents). Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick paced environment. Responsible